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Last updated 24 Oct 2026 · Values to confirm with RootPro legal

Grievance officer

Grievance Officergrievance@adcrevia.comWe acknowledge within 24 hours and resolve within 15 days, meeting both the IT Rules, 2021 and the Consumer Protection (E-Commerce) Rules, 2020.

How to raise a complaint

  • Email the Grievance Officer with your workspace email, what happened and what you would like us to do.
  • Include links or screenshots if a video, post or charge is involved.
  • You get a reference number in the acknowledgement. Use it in any reply.

If you are not satisfied

  • For personal data, you can complain to the Data Protection Board of India.
  • For consumer matters, you can approach the National Consumer Helpline or the consumer commission.